Insights and Updates

Tune In: Credit Pulse x CollectCo Connection
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October 21, 2025

Tune In: Credit Pulse x CollectCo Connection

Jordan Esbin, CEO of Credit Pulse, joins the CollectCo Connection podcast to discuss AI in credit risk, automation, and the future of B2B credit management.

B2B credit risk management is the systematic process of evaluating, monitoring, and managing the financial exposure a business takes on when extending trade credit to commercial customers — combining data analysis, policy enforcement, and continuous portfolio monitoring to minimize bad debt while enabling sales growth.

In this episode of the CollectCo Connection, we discuss how modern credit teams are leveraging technology and data to transform their risk management approach.

What Is the CollectCo Connection?

The CollectCo Connection is a video series featuring conversations with B2B credit and collections professionals on best practices, technology, and the evolving landscape of commercial credit risk.

Frequently Asked Questions

What is B2B credit risk management?

B2B credit risk management is the process of evaluating the creditworthiness of business customers before extending trade credit, monitoring their financial health over time, and taking action when risk signals indicate potential default. It combines credit scoring, financial statement analysis, and portfolio-level monitoring.

How do credit teams monitor risk after the initial decision?

Post-decision monitoring involves tracking payment behavior trends, reviewing updated credit bureau data, monitoring news and financial filings for material changes, and setting automated alerts for specific risk thresholds. The goal is to catch deteriorating accounts 60 to 90 days before a payment is missed.

What is the difference between credit risk management and collections?

Credit risk management is proactive — it aims to avoid extending credit to customers who will default and to catch deterioration early. Collections is reactive — it recovers payment after an invoice has gone past due. Strong credit risk management reduces the volume of accounts that reach the collections stage.

What technology do B2B credit teams use for risk management?

B2B credit teams use a combination of credit bureau data (Dun & Bradstreet, Experian), trade payment databases, ERP integrations for internal payment history, and increasingly AI-powered platforms that aggregate multiple data sources into continuous risk scores and early warning alerts.

How does credit risk management support sales growth?

Effective credit risk management enables faster customer onboarding through automated decisioning, reduces friction in the approval process for creditworthy customers, and frees credit teams to focus manual review on high-risk or complex accounts. This creates a competitive advantage while protecting against bad debt.

Credit Pulse demo

Credit Pulse is an AI-powered credit risk intelligence platform for B2B finance and credit teams.

For more information, visit www.creditpulse.com.

Melanie Albert

VP of Customer Success
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